The letter reprinted:
Mrs Diane Mellitus
6, Sweetwater Drive,
Andover B4 1LL
Dear Dr Down
Thank you for your letter and concern. I am so sorry that I have not been to see you but I have been so busy with decorating and doing jobs around the house and my sister has been ill and my mother was taken into hospital. Also, I couldn’t get an appointment for two weeks to see you and when I go to the surgery I have to wait so long and I just haven’t got the time to wait around. As much as anything I was worried I might pick up something whilst I was waiting that I might pass on to my mother or sister.
Anyway, I have made an appointment next week to have my bloods taken and the following week I have made an appointment to see the nurse and one to see you.
Thank you once again for your concern.