26 Oct


The Patient Participation Group held a meeting at the surgery on October 17th 2013 in the surgery . The full minutes are on the surgery website:-

We reported on outcomes of planned achievements from last year – 2012/13

  • Passing on of information
    We have managed to obtain 500 patient email addresses to be able to inform patients of current changes in the NHS. Following last years meeting I started this blog in an attempt to let patients and others know about national changes aswell as local events and changes. It has also been an attempt to educate readers about medical topics aswell as some stories relating to my life as a doctor and tying it in to more recent advances in medicine.
  • Clinical Systems We have been in negotiation most of the year with other doctors in our network and having agreed on a system which would be more patient friendly it has been decided to Ho over to this system after April when the busy winter months are over.
  • Patient education Arranging events in the form of talks has been difficult due to patient’s availability but by continuing with posters , providing links on our website, patient leaflets and now deciding to focus on particular at risk groups such as the mentally ill we hope this will be an ongoing
    provision.PLANS FOR 2013/14

    We have brought up 3 subjects to consider and will sending out a survey completed anonymously to gather information from a wider section of patients

    With reference to a paper brought out earlier in the year in the magazine Commissioning Success a bi-monthly magazine from the team behind Practice Business, aimed at helping clinical commissioners get the best outcomes from clinically-led commissioning.
    Collaborative healthcare ‘groups’ and informal alliances can work better than formal mergers, says NHS Confederation.
    Published: MAY 1, 2013

    “The new options for governing through healthcare groups set out in this paper can strengthen rather than reduce the connections to local people, and help maintain safe local services. They could also mean less upheaval for staff and for patients, many of whom worry that they will lose a valued service or even their job.”

    We discussed the present situation of general Practise and how small practises are becoming less viable and ways in which we could consider keeping the personal touch we have created in a small practise. However, being realistic we must now consider sharing facilities with other nearby practises and with a new computer system where access to notes would be more obtainable by other doctors we could reduce waiting times and share resources.
    We have already begun to collaborate with other practises in our network (about 10 practises) in Commissioning services such as anticoagulation and community run musculoskeletal-skeletal services but we need to think of ways to facilitate services at a practise level for more everyday services and how we can satisfy CQC inspectors with regard to standard of premises.
    The survey will provide more feedback from our patients on this topic.

    OUT OF HOURS and A&E
    This has been an ongoing topic in the national news for some time and recently I have been asking patients what they would do if they needed a doctor out of hours and was surprised at the lack of knowledge. This prompted me to write the blog on 111 and please read this if you haven’t already done so. The NHS is wasting phenomenal amount of money asking highly qualified health professionals to deal with health problems which could be dealt with in the home or visiting a local pharmacy. Splinters, common cold, flu, simple cuts, bruises and sprains and domestic worries are not reasons for attending A&E or calling an ambulance. Believe it or not that is what I see every time I do an Out of Hours session at one of our local hospitals. Again refer to this blog which outlines what to do if you have a medical problem out of hours.

    Another topical cause of concern has been medicine wastage and we need to educate patients how to avoid this. We as doctors meet regularly with a prescribing advisor and we work closely with a prescribing pharmacist to find ways in which we as doctors avoid waste and to consider cost-effective prescribing. By doing this there is more chance that there will be money in the pot for expensive medication for conditions such as cancer. It is also helpful if patients buy over the counter products such as paracetamol when appropriate.
    See blog:- Do you use your inhaler as an air spray?

The next step is to send out our survey both by hand in surgery and online and then analyse the results and meet again to discuss.

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Posted by on October 26, 2013 in Training and Advice


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